Last updated: April 10th, 2026
Drain Guardians (“we,” “us,” or “our”) operates the website https://www.drainguardiansplumbing.com (the “Site”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, contact us, or request services.
Information We Collect
We collect personal information that you voluntarily provide to us when you request plumbing or drain services, submit forms, call, text, or email us. This may include your name, phone number, email address, service address, billing information, and details related to your service request.
We also automatically collect certain information when you visit our Site, including IP address, browser type, device information, pages visited, and referring URLs. This data helps us understand how visitors use our Site and improve performance.
How We Use Your Information
We use the information we collect to provide services, schedule appointments, respond to inquiries, communicate with you, process payments, improve our website, conduct advertising and analytics, and comply with legal obligations.
Cookies and Tracking Technologies
We may use cookies, pixels, and similar tracking technologies to analyze website traffic, improve functionality, and support advertising and remarketing campaigns. You may disable cookies through your browser settings.
Sharing of Information
We do not sell personal information. We may share information with trusted third-party service providers such as scheduling software, call tracking services, payment processors, and marketing platforms. We may also disclose information when required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
California Privacy Rights (CCPA / CPRA)
California residents have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, access, correct, and delete personal information, and the right to opt out of the sale or sharing of personal information. Drain Guardians does not sell or share personal information. We do not discriminate against individuals for exercising their privacy rights.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.
SMS & Communication Consent
By providing your phone number and submitting a form on our website, you consent to receive SMS text messages from Drain Guardians regarding service updates, appointment reminders, dispatch notifications, and occasional promotions.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.
We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.
Consent to receive SMS messages is not a condition of purchase.
Drain Guardians is not responsible for delayed or undelivered messages.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
